Saturday 6 December 2014

Facing dissatisfaction of clients in your construction projects?

In an organization it must be happened you may feel your customer receives good service and they are satisfied with your service. But realizing customer satisfaction surveys is an important element of good business. Understanding customers, strengthen relationship between customer and client.

Construction industries, customer dissatisfaction come from the delivery time of the project and site seeing. There are many management methods are used to managing the project time, but most of the clients like to see their building by caring with their own; it is a natural, all are like to watch the progress of their building. From the industry point view, it can be easily done by view only task in construction management software. It shows the progress of the project to client and client can't modify it but they suggest about project.

Solution through web based software
Using web based software we can create numerous login with their access level. Among these login set one administrative login for accessing and modifying all the information for managing the project and another one for view only, it is for client who want to see their project progress. It can be achieved by web based construction software, by implementing the authorization level of the user by viewing all the details as a report.

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